Your privacy is important to us, and we know that you care about how information concerning your order is used and shared.
Please be aware that cross-border shipments are subject to opening and inspection by customs authorities. We may be required to provide certain order, shipment, and product information to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
This privacy statement discloses the privacy practices for www.DE-Maritime.com.
What personally identifiable information is being collected?
When you visit the DE Maritime web site, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, we may ask you to become a registered user of our site, as part of which you will be asked for your name, shipping and billing addresses, your e-mail address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request, along with your e-mail address. In addition, our web servers track various technical details about your visit, such as your computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.
We may post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting their name along with their testimonial.
How is the information being used?
The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our web site, to notify you of problems with your requests, or to update you about changes to our web site.
With whom do we share your information?
In order to operate this web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, and processing your payment information. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement.
We use Google Analytics, a service provider, to help us gather and analyse information about our customers (anonymous traffic, and from time to time, individual user activity) on our website. Google Analytics' only role is to help us conduct our business and deliver the most relevant products and services.
How do I access, update, or delete my personally identifiable information?
If you are a registered user of the web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personal information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt out of future e-mail messages from this web site. Please note that, due to various legal and record keeping requirements, we may be required to maintain records about your purchases or other activities on this website. However, you will always be permitted to opt out of any marketing uses of information stored about you.
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
What are cookies and how do we use them?
DE Maritime also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame.
What choices are available to you regarding the collection, use and distribution of the information and how can you correct any inaccuracies?
If you do not want to receive e-mail from us in the future, please let us know in writing that you do not want to receive e-mail from our company. The email address is:
If you provide us with your e-mail address, you may receive messages about your order status and issues regarding the operations of this web site. You may modify your e-mail preferences, if you are a registered member at DE-Maritime.com, in the "My Account" section.
We do not share e-mail addresses with any outside organizations for marketing purposes.
We will request your telephone number or facsimile (FAX) number, and if you provide it, you may receive telephone or FAX contact from us with information regarding your orders, requests for information or in reference to valuable offers from us. We do not sell or rent phone numbers.
What kind of security procedures are in place to protect against the loss, misuse or alteration of information under our control?
DE Maritime values your business and is committed to doing everything possible to make our online ordering process secure.
Secure Ordering Process
Any information you enter on our site is strongly encrypted by industry-standard protocol SSL (Secure Sockets Layer). The DE Maritime web site uses SSL to communicate with secure browsers like Firefox and Internet Explorer. These browsers encrypt your personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Don't worry if your browser is secure or not - if it is insecure, you will not be able to make purchases in our online store.
Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a "need to know" basis, controlled by password protected systems, and monitored for abuse.
If you have any further question regarding your online security, please contact us by e-mailing Customer Service at:
In accordance with United States federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.